Rox Services

Send a message to inquire fridge repair. Got a reply "I don't offer the service."

This business doesn't provide fridge service guys. No need to bother wasting your time message them.

I hate that we do not maintain our refrigeration systems the way that we should we could probably save a lot of money. The other alternative of course is to call Rock services as it's the second best thing to maintaining our own refrigerators when they break these guys come and fix it they have a fair price they're relatively timely and fixing things and I don't think there's any BS involved equipment is expensive fixing it is expensive we want to have somebody who we trust and who's going to be honest with us whether or not something can or cannot be done that's what you get from Rock services

Rox service and Jan was stayed patient after I changed schedule 2 times. She was able to schedule a technician quickly for the same day.
We had a burner will weak flame and an oven will not turn on.

Technician explained the issues and fixed all issues. Job done well and through. Everything work as it should now.

I had rox services come out as a second opinion. They quoted me for insane amounts of work without even consulting me when they are at my business. They techs would constantly go on break and after looking at invoices i would be charged for their hour long breaks. Also they quoted me 7000 for parts when i already had the new equipment installed. I went with a third opinion which alerted us all our equipment was fine and it was a simple leak. They came out multiple times to my business. Why was a inexperienced technician always sent and later a more experienced one would come out so i would have to pay for both.

Cooler works fine now leak was patched. They refused to listen to me when i clearly would tell them i believed it was a leak. They charged me for multiple days for nothing. Very disappointed with this company. I was quoted for over 100 miles in travel each time when im only 21 miles away. Over 100 miles cost more so i dont understand if im paying for travels from their company or from their techs. In which case i dont want to pay 100s for hidden fees.

I worked with many companies around Portland metro area, however Rox services stands out, special thanks to their qualified technicians knows the job very well and resolved our issues swiftly. I recommend rox services for QPM's for your businesses, I signed up for both of my businesses and it's working well. Again thanks to Roxane, Harve and Zach for working with us and be part of our family.

Herve provided excellent same day initial service. We were originally quoted 1 week on parts and service after the initial diagnosis. The whole process only took 3 business days and the total bill was $185 less than the original quote. I will be calling Rox Services for our future appliance repair needs.

I highly recommend Rox Services for any commercial cooler services. I had a commercial unit that did not work. It was installed in a house I had recently purchased. Herve, the owner, came out and was very knowledgeable and experienced. He told me what he thought the problem(s) might be and quickly tested the unit and figured out it had no Freon in it. He tested to see if it would hold pressure and it did so he flushed it twice before filling it up. Worked like a champ. We figured it was empty because it had a leak but in the end whoever did the service before did not replace a compression cap and that's where it leaked from. He replaced it, tested it and cleaned the radiator and insulated a couple lines. Then we had a soda in the porch before he left as we waited for the thermostat to kick it off before he left. It's been working great and he was very fair on the price. Thanks Herve!

The people at Rox Services are fantastic! Our refrigerator died over night, and food was already beginning to spoil and smell. I called /messaged several companies. One told me they could come in a week. Most didn't even bother to reply. Rox called me back immediately. The repair crew was at my house two hours later. It looked like I was going to need a new refrigerator. Called manufacturer. Called Costco where I bought it. Nothing. Instead of spending $3000 on replacement, Rox researched and found a guaranty. They saved me thousands! Hooray! Kind & professional. I will never call anyone else. Thank you Rox!!!